Vacuum washer is cleaning perfectly, handy and practical, I recently had a connection issue between water tank and main unit, a simple call to customer service guided me through the procedure and after a short 15 minutes visit in the repair center, everything was fixed. Staff in the repair service were so customer minded, it was well above my expectation. I would not only recommend the product but based on my experience I will recommend the brand for their customer service/repair center who is really making a difference with other brands.