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The model number, underline in green, is printed on the serial plate of your appliance.

2 YEARS General warranty

10 YEARS Front-loader washer motor

5 YEARS Top-loader washer motor

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Washers FAQs

  • What is the difference between a front-load washing machine and a top-load washing machine?

    Front-load washing machines are gentle on clothes as they use a horizontal drum to rotate clothing through water. They are capable of cleaning clothes using minimal agitation and without completely submerging them in water. Electrolux's front-load washing machines have in-built sensors that measure the weight of your laundry and automatically adjust the amount of water required. This means that our front-load machines use less water per load than other machines would, which results in lower detergent use and higher energy savings. Generally, front-load washing machines have more programs, a higher spin speed and are quieter than top-load washing machines.

    Top-load washing machines have a lid on top and laundry is loaded from the top, which means you can load your laundry comfortably without having to bend over, and add or remove laundry mid-cycle. Traditional top-load washing machines tend to have faster cycle times than front-load washing machines. However, you won't be able to stack a dryer on top of your top-load washing machine, so this may be a problem if you have limited space.

    It is also worth noting that some high-efficiency top-load washing machines are comparable to front-load washing machines in terms of water and energy savings.

  • How do I clean the inside of a washing machine and how often should I do it?

    Start by cleaning the washtub using the Tub Clean Program. Add bleach, liquid chlorine, power cleaner or tub cleaner to remove detergent build-up and other residue and to keep your wash drum clean. Then wipe the gasket with a clean cloth. Make sure to wipe under and around it as well. Do this once a week.

    Next, clean your washing machine dispensers to prevent blockage and remove detergent build-up. When cleaning, use hot water and vinegar to give the dispenser a good scrub. Don't forget to also clean the machine filter by removing the filter cap and pulling out anything that may be clogging the filter.

    To clean the hose, disconnect and place it in a sink of warm, soapy water for about three minutes. Use a small paintbrush to remove any lint from the screen. Continue soaking, immersing and draining the hose. Lift one end and drain the water. Do the same for the other end. This should help clear the lines. After that, remove the hose from the sink, wipe it dry with a soft cloth, and screw it back into its connections.

    It is important to clean the inside of your washing machine every few months to keep it sanitised and remove smells. For hot and humid climates like Singapore, use the Electrolux washing machine cover to protect your machine from dust and mould, and to keep it looking new.

  • How do I clean a washing machine filter?

    Filters for front-loading machines are usually located along the lower front, behind an access panel. Before removing the panel, ensure that the machine is switched off and that you have a shallow pan ready to collect debris and water. Use a rag to remove any excess residue from the filter.

    Filters for traditional top-load washing machines are usually located along the rim or inside the agitator. Use a small brush or cloth to clean the lint off the screen mesh. If the screen mesh is detachable, remove and wash it in hot water to remove any residue.

    For both models, clean the filters at least once a month to prevent any blockages. Some of the new high-efficiency washing machines do not have removable filters as they are self-cleaning. To clean a self-cleaning washing machine filter, simply run a cleaning cycle once a month to wash away any lint.

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