TERMS AND CONDITIONS FOR GENERAL WARRANTY

This product is fully guaranteed against defective materials and manufacturing defaults inclusive of parts and service for a period of 12 months from the date of purchase.

 

1) Kindly register warranty via our website link here: https://www.electrolux.com.sg/support/register-warranty/

 

2) Warranty is effective for appliance purchased from any authorized Electrolux dealer operated in Singapore only.

 

3) Only Electrolux and its authorized service contractors are authorized for any repair / related services during warranty period.

 

4) For online registration, the purchaser is required to present original proof of purchase document when service is required.

 

5) Under the following circumstances, parts and labour will be chargeable even during the warranty period. The warranty DOES NOT extend to the followings:

 

A) The serial number of the appliance has been altered, tampered with or removed.

 

B) The appliance has been tampered with, subject to misuse, negligence and damaged while in transit.

 

C) The appliance has not been installed, maintained or operated in accordance with instruction given by manufacturer.

 

D) The appliance has undergone repairs, modifications, or dismantled by any other person prior verification of approval by Electrolux.

 

E) Defect caused by abnormal voltage or in-coming power supply from a generator.

 

F) Defect caused by fire, lightning, electrical disturbance, negligence, accidents and other natural disasters or due to deviation from recommended application and installation.

 

G) Defect caused by household pests such as lizard, rat, cockroach, etc.

 

H) Defect caused by chemical reaction, excessive heat, excessive dust or corrosive surroundings

 

I) Components parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories.

 

J) External appearance parts which include cabinet, knobs, hoses, joints against damages, scratches and ageing.

 

6) Warranty will be void if the appliance is being operated without Electrolux genuine or manufacturer recommended parts.

 

7) It is strictly not covered for commercial application such as laundry shop, hotel/hostel, health centre, restaurant & others.

 

8) Electrolux liability under this warranty is limited to repairing and / or replacing defective products only. The warranty does not cover any losses and damages caused directly or indirectly by the products.

 

9) Electrolux reserves the right to impose additional charges or may refuse to attend to any products installed locations which are inaccessible and / or hazardous to its service agents.

 

10) Decision by Electrolux on all questions pertaining to complaints as results of defects, either workmanship or material shall be conclusive.

 

11) No person, by dealer / company is authorized to change, modify or extend the terms of these warranties in any manner.

 

12) The purchases will have no claim under this warranty in respect of personal injury, damages to property or consequential damage.

 

13) Non-observance of clause 6 and 9, Electrolux reserves the right to reject the warranty claim.

 

Product

General Warranty*

Exceptions (Warranty claims effective from 1st Jan 2015…)

Cordless Stick 
Vacuum Cleaner

2 years

2 years battery warranty for ZB3311
ZB3314AK, ZB3323B & ZB3324BP only.
1 year battery warranty for all other cordless stick vacuum cleaners.

Robotic Vacuum Cleaner

2 years

2 years battery warranty for PI91-5SSM

Top Load Washing Machine

2 years

5 years motor warranty

Front Load Washing Machine / Washer Dryer

 2 years

10 years motor and stainless steel drum warranty. Only applicable to EWF85743,

EWF10843, EWF12843, EWF12844, EWF12832, EWF12853, EWF12932,

EWF12933, EWF1497HDW2, EWF14023, EWF14113, EWW12742, EWW12753,

EWW12842, EWW12853, EWW12932, EWW12933, EWW14012, EWW14023 & EWW14113.

Dryer

2 years

 

Refrigerators

2 years*
*Only applicable to ETB2600MG, ETB3500GG,

ETE4602GA, EHE5220AA, ETB3200MG,

EBB3500MG, EBE4500AA, ESE5301AG, ETB3200BG, EME3500MG, EBE4502GA, ESE6201BG, ETB3500MG, ETE4600AA & ETE5720AA.

10 years warranty for all refrigerator compressor. Only applicable to ETB2300MG,

ETB2300MG, ETB2600MG, ETB3200MG, ETB3500MG, ETB3500GG,

EBB3500MG, EME3500MG, ETE4600AA, ETE4602GA, EBE4500AA,

EBE4502GA, ETE5720AA, EHE522OAA, ESE5301AG & ESE6201BG.


Note: The promotional period of 5 years general warranty for selected models (ETE4600AA, ETE4602GA, EBE4500AA, EBE4502GA,

ETE5720AA, EHE5220AA, ESE5301AG, ESE6201BG) strictly applies to purchase(s) starts from 15 August 2017 - 30 April 2018 only.

Hob

2 years

10 years warranty for all gas hob top only. Only applicable to EHEC63C,

EHEC65BS, EHC325BA, EEH353C, EHC726BA, EHH6332FOK,

EHD8740FOK, EGT3413CK, EGT7526CK, EGT8028CK, EGT9038CK,

EGT3423CKP, EGT7826CKP, EGT7836CKP EGT7836EGP & EGT9236CKP.

Hood

2 years

 

Built-In Oven

2 years

 

Free Standing Microwave Oven

1 year

 

Dishwasher

2 years

 

Water Heater

5 years

 

Vintec Wine Cellar

1 year

Applicable to V30SGME, V30SGMEBK, ALV30SG2E, V40SGEBK, V40SGES3, ALV40SGE, ALV40SG2E, V120SG, V160SG, ALV190SG2E & V190SG2EBK

Transtherm Wine Cellar

2 years

Applicable to ER1GV3MSOOPD, ER1SV3MSNTPD, ER1GV3MSOOVD & ER1GV3MSNTVD.

Other Small Appliance

2 years

 

*All general warranty applies from date of purchase. Warranty for Electrolux, Vintec and Transtherm products include defective materials and manufacturing defaults inclusive of parts and services.

Purchase

Purchase In-Store