AN IMPORTANT MESSAGE TO OUR CUSTOMERS – UNAUTHORISED RETAILERS WARNING

Electrolux products are sold in Singapore through our network of carefully selected authorised retailers. Our policy is to uphold product warranties, and to perform services on products purchased from authorised Electrolux retailers operating in Singapore only, and which are supported by a completed warranty card and proof of purchase.

Unfortunately, Electrolux products are sometimes advertised and sold by some websites and retailers who claim to be authorised but are not. When you purchase products from an unauthorised website or retailers, you are taking a risk, because these products may be counterfeit, used, defective or may not be designed for use in Singapore.

Due to the nature of goods sold by unauthorised retailers, products sold by unauthorised retailers are not entitled to Electrolux warranty coverage. In addition, and subject to prevailing law, Electrolux shall have no liability for Electrolux products purchased from an unauthorised retailers.

Please protect yourself and your Electrolux products by ensuring that you only purchase Electrolux products from an authorised Electrolux retailer in Singapore. To determine if a retailer is authorised to sell Electrolux products, click here.

If you would like to report a retailer that claims to be authorised, but is not on our authorised dealers list, or if you have any questions on your warranty please email customer-care.sin@electrolux.com or call us on 67273699.

Click here to see the full terms and conditions of our standard product warranty

 
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